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Utility teams ask Doug™ first

Your AI-powered assistant for discovering and applying CEATI's trusted technical knowledge — grounded in decades of utility research, benchmarking, and real-world operational experience.

Every answer traced back to the source
Built on knowledge trusted by 175+ member utilities
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Inside the knowledge base

The collective intelligence of the
CEATI community

Doug is built on top of CEATI's trusted research library — delivering sourced, peer-backed answers grounded in decades of utility expertise.

2,200+
Research Reports and Technical Guides
175+
Member Utilities Worldwide
21
Utility-Only Interest Groups
5,000+
Hours of Webinars, Workshops and Expert Presentations
40+ yrs
Years of Collaborative R&D
Sourced & traceable

An answer is only as good as the evidence behind it

Doug combines the latest AI models with the one thing you can't get anywhere else — CEATI's vetted research, benchmarking discussions, webinars, and operational guidance.

Every finding traces back to the exact report, section, and page it came from, with a relevance score and the utilities that contributed. This is AI done differently: grounded in how utility teams actually operate.

Sources • 18 analyzed for this answer
Ceramic Insulator Performance in Coastal Environments
Research Report • Oct 2023 • Transmission & Distribution
95% relevance
Field findings indicate ceramic insulators in these environments have an end-of-life range between 25 to 40 years, depending on contamination and maintenance frequency.
Insulator Aging Mechanisms in High-Humidity Conditions
Webinar Recording • Dec 2022
92% relevance
Condition-Based Insulator Assessment Guide
Utility Practice • Jan 2024
88% relevance
How it works

From question to sourced briefing in minutes

Doug tailors every investigation to your environment, goal, and the kind of guidance you need — then does the research for you.

1

Ask Doug anything

Start with a real question — from routine planning to bet-the-grid decisions.

2

Tailor the context

Pick your environment, goal, and guidance type so findings fit your situation.

3

Doug gets to work

It searches the CEATI knowledge base and evaluates relevance and credibility.

4

Get a sourced briefing

A structured advisory with an executive summary, key findings, and confidence.

5

Trace to the source

Drill into every citation — exact report, page, excerpt, and utilities involved.

Doug, in practice

Real questions, better-grounded answers

From day-to-day maintenance calls to long-horizon capital planning — ask Doug before you plan, inspect, or invest.

Plan asset replacement with confidence

Ask Doug for the projected end-of-life range of equipment in your specific operating environment, backed by field data from peer utilities.

Build a wildfire preparedness program

Pull together vegetation management, risk modeling, and infrastructure hardening practices that leading utilities have actually deployed.

Strengthen substation physical security

See how peers protect critical substations — perimeter hardening, intrusion detection, and access control — and how they align with NERC CIP-014.

Scope a transformer monitoring pilot

Get practical starting points — how many units, which monitoring methods, and what to measure first.

Benchmark against your peers

Understand how comparable utilities have handled the same decision before you commit capital or set policy.

Get up to speed on a new area

When you move into unfamiliar territory, Doug assembles a practical orientation from trusted CEATI sources.

For your whole team

Trusted intelligence for every role

From engineers to asset managers to operations leaders — Doug brings the right knowledge to the moment of decision.

Full source transparency

Every claim links to its origin — report, section, page, and the relevant excerpt highlighted.

Guided discovery

Doug asks about your environment and goal, then tailors findings instead of returning generic results.

Confidence scoring

See how strongly the evidence supports each finding, based on consistency across sources.

Save, share & revisit findings

Build a library of advisory briefings your team can return to and share.

Peer context built in

See which utilities, workshops, and reports stand behind every answer.

Ask follow-ups

Go deeper on any finding and refine the briefing without starting over.

FAQ

Frequently asked questions

Doug is designed for CEATI member utilities and their teams — engineers, asset managers, operations and reliability leaders, and anyone who needs trusted technical guidance grounded in CEATI research.

General AI tools draw on public, pre-trained data. Doug starts with vetted CEATI knowledge — research reports, benchmarking discussions, webinars, and operational guidance — so you get answers grounded in how utilities actually operate, with every claim traceable to its source.

Every briefing is generated from CEATI's knowledge base. Doug surfaces the specific sources behind each finding, ranks them by relevance, and shows the exact section, page, and excerpt — plus the utilities and workshops that contributed.

All information in Doug remains confidential to CEATI members.

A Beta version of Doug is currently rolling out to CEATI members for testing and optimization. Sign up here to stay updated.

Put CEATI's knowledge to work

Be among the first utility teams to investigate with Doug.

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